Shipping policy
📦 Shipping Policy
At 0sts, we are committed to delivering your order as quickly and smoothly as possible. Below you’ll find detailed information about our production process, quality control, shipping time, and delivery coverage.
🛠️ Production Time
Each order is made and prepared with care.
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Production usually takes 3–5 business days.
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If you choose a personalized/customized product, please allow an additional 1 business day for customization.
This time is needed to carefully produce your item and prepare it for the next steps before shipping.
✅ Quality Check
Before shipping, every order goes through a quality inspection process to ensure it meets our standards.
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The quality check typically takes 1–3 business days.
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Once your order has passed inspection and is ready to ship, we will send you a shipping confirmation email with your tracking number so you can monitor your delivery status online.
🚚 Shipping Time
After your order has been dispatched, the estimated delivery time is:
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7–14 business days, depending on:
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Your location
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The shipping method selected
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Local postal or courier services
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Please note:
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Shipping time is calculated from the day your order is shipped, not from the day the order is placed.
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Delivery times may be longer during peak seasons (such as holidays), or in case of unexpected delays caused by weather conditions, public health issues, customs clearance, or other circumstances beyond our control.
📍 Order Tracking
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Once your order has been shipped, you will receive an email with your tracking number.
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You can use this tracking number to check the status of your package online at any time and see its delivery progress.
🌍 Worldwide Shipping
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At 0sts, we offer worldwide shipping to more than 100 countries.
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Shipping fees may vary depending on your destination and the shipping method chosen at checkout.
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If you have any questions about shipping rates, delivery times, or your order, please feel free to contact our customer support team at:
📧 cs@0sts.com